Here at Pawshake, your safety is of utmost importance to us. We have many precautionary measures in place against fraud and constantly work hard to provide all users with a safe platform. Nevertheless, the occasional safety concern might arise.
We take all such cases very seriously. If you receive a request that feels suspicious, click on the "Help" button on the bottom right corner of your screen, or send us an email to firstname.lastname@example.org. Please let us know the user name of the suspicious account when contacting us.
Please use caution if you receive a suspicious message. It is best not to share your contact details with the sender if you are at all suspicious, but contact us in the first instance.
It is important that you trust your gut feeling. If any message or situation raises any alarms, don’t hesitate to let us know. We’re here for you.