Out of your ten most recent successful bookings, or successful bookings over the past 12 months, this figure is the percentage of pet owners who have left you a review.
Please note that successful means that the status of the booking is either ‘Completed’, ‘Pending payment’, or ‘Paid to sitter’. If you have received multiple reviews from the same pet owner due to repeat bookings, this will be counted as 1 review (out of 10).