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  1. Pawshake Help Centre
  2. FAQ for Pet Sitters
  3. Enquiries & Bookings

Enquiries & Bookings

  • As a pet sitter, what should I do during the COVID-19 situation?
  • A pet owner booked my services and we haven't met yet. Can I accept?
  • We've had a successful Meet & Greet - how do I confirm the booking?
  • What if the pet owner cancels the booking?
  • I'm a sitter. What if I need to cancel a booking?
  • What has changed with the redesign of messages?
  • Am I allowed to pass on my phone number to a pet owner?
  • How many dogs can I accept at one time?
  • Can I accept home visits as a stand-alone service for dogs?
  • What does the status of the message or booking mean?
  • How can I ask a pet owner for a review?
  • I’ve received a message. How fast do I have to reply?
  • Can I choose which pets I want to accept into my care?
  • I have received a booking request. How much time do I have to accept or decline?
Pawshake Help Centre
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