Enquiries & Bookings
- As a pet sitter, what should I do during the COVID-19 situation?
- A pet owner booked my services and we haven't met yet. Can I accept?
- We've had a successful Meet & Greet - how do I confirm the booking?
- What if the pet owner cancels the booking?
- I'm a sitter. What if I need to cancel a booking?
- What has changed with the redesign of messages?
- Am I allowed to pass on my phone number to a pet owner?
- How many dogs can I accept at one time?
- Can I accept home visits as a stand-alone service for dogs?
- What does the status of the message or booking mean?
- How can I ask a pet owner for a review?
- I’ve received a message. How fast do I have to reply?
- Can I choose which pets I want to accept into my care?
- I have received a booking request. How much time do I have to accept or decline?