FAQ for Pet Owners
Find a Pet Sitter
- How does Pawshake work?
- How can I find a pet sitter?
- What services can I book through Pawshake and what do they include?
- I can't find a sitter's profile
- I don't have a mobile number, can I still register?
- What colour means 'available' on the calendar?
Trust & Safety
Enquiries & Bookings
- What is Pawshake's cancellation policy?
- As a pet owner, what happens to my booking during the COVID-19 situation?
- How can I leave a review?
- Pet owners can cancel bookings themselves - Here's how
- Can I change the date or details of an enquiry?
- Where did the "Book now" button go?