What is Stripe Connect?
Stripe Connect is the trusted partnering platform that Pawshake uses to process payments. It is the service that allows us to pay you directly into your bank account.
Stripe allows flexibility in refunding and correcting payments if your plans change or are cancelled. It also allows for a smooth and reliable payment process.
Is Stripe safe?
Yes, Stripe is a very safe, secure and reliable payment system. Stripe is certified to PCI Service Provider Level 1. This is the most stringent level of certification available in the payments industry.
Does Stripe cost me anything?
No, Stripe is completely free and there are no fees to receive your funds directly to your bank account.
Will I need another password?
No. There are no additional passwords required for Stripe when you verify your details on your payout page. This verification step only ever needs to be completed once.
I’m receiving an error message when I try to verify my details
Please visit the Stripe Connect help centre here. You may find the answer here, otherwise, you will be able to contact their support team 24/7.