The most important thing in any emergency situation is the health and safety of the pet. If the pet is in danger, visibly hurt or distressed, or you aren’t sure, take them immediately to the nearest vet. Make sure you get the name and contact number of the pet’s usual vet, as well as the contact and location of the nearest 24-hour vet clinic. If you are unable to provide transport, uber and taxi services do transport animals, just make sure you contact drivers before they arrive to check they are okay with animals in their car, and take along towels and blankets for the ride. Make sure you contact the owner immediately, as well as Pawshake – send us a message to keep us updated, and we’ll get in touch to support you.
You can contact our customer service for each country via these links: