Logo

Contact Customer Support

  1. Pawshake Help Centre
  2. FAQ for Pet Owners
  3. Enquiries & Bookings

Enquiries & Bookings

  • What is Pawshake's cancellation policy?
  • As a pet owner, what happens to my booking during the COVID-19 situation?
  • The pet sitter didn't respond to my booking request. What to do?
  • Pet owners can cancel bookings themselves - Here's how
  • What if the pet sitter cancels short notice or during the booking?
  • Where did the "Book now" button go?
  • How to add days to a booking
  • How can I make a booking for non-consecutive days?
  • Can I change the date(s) of a booking if the payment has already been made?
  • Can I make a booking for only 1 day?
  • Can I book just home visits for my dog?
  • How to save a sitter as a favourite
  • How can I book a sitter?
Pawshake Help Centre
English (AU) Dansk Deutsch English (BE) English (CA) English (GB) English (IE) English (NZ) English (SG) Suomi Français Français (Canada) Italiano Nederlands Norsk svenska