This is the number of cancellations you, the sitter, have initiated out of all the confirmed bookings over the past 12 months.
- You should aim to keep this figure as low as possible, but we do understand that cancellations might happen due to circumstances beyond your control. Check out this article on what to do if you need to cancel a booking.
- Prior to confirming a booking, it is essential to have a meet and greet with all pet owners and their pets. During the meet and greet, you should discuss the needs of the pet, come to an agreement on service expectations, clarify any queries, and to gauge whether you get along well with them. It is also required in order to be eligible for The Pawshake Guarantee. Not only does this give you the opportunity to pet some furry friends, but it enables you to determine whether it is a good match.